Monthly Plan

The BizXBox Professional Plan is a comprehensive, enhanced SaaS package tailored for businesses seeking advanced tools to manage customer engagement, streamline operations, and drive growth. Building on the features of the Standard Plan, the Professional Plan introduces key tools for scheduling, customer relationship management (CRM), sales pipeline tracking, and targeted email marketing, providing businesses with everything they need to foster deeper client connections and scale effectively. Here’s what the Professional Plan offers in detail:

• 2-Way Text & Email Conversation: Manage SMS and email conversations from a single platform, enabling swift, organized responses. This feature improves communication efficiency and fosters prompt engagement with clients, helping businesses stay connected and responsive.

• GMB Messaging: Connect with clients directly through Google My Business, allowing real-time conversations from your listing. This feature improves accessibility and boosts credibility, making it easier for customers to reach out when searching for services.

• Web Chat: Capture leads instantly through a live chat option on your website, enabling you to convert site visitors into potential customers. Web Chat provides an efficient way to answer inquiries, enhance customer satisfaction, and boost conversion rates.

• Reputation Management: Monitor and respond to online reviews across various platforms to maintain a positive brand image. Proactive reputation management can improve trust, build credibility, and attract new customers by demonstrating a commitment to feedback and transparency.

• Facebook Messenger Integration: Consolidate customer interactions by managing Facebook messages directly within BizXBox. This allows for a seamless communication experience and a unified view of customer inquiries, enabling businesses to engage effectively with their social media audience.

• GMB Call Tracking: Track calls originating from Google My Business, gaining insights into customer engagement and measuring the effectiveness of your GMB profile. This data-driven approach helps businesses identify trends and optimize local SEO efforts.

• Missed Call Text Back: Ensure no lead is lost by automatically sending follow-up texts to missed calls. This feature keeps potential clients engaged even if they missed an initial call, increasing the likelihood of converting leads into loyal customers.

• Text To Pay: Simplify the payment process by enabling customers to make payments through SMS, enhancing convenience and reducing transaction abandonment. This feature is ideal for businesses that prioritize fast, hassle-free payment options.

• Calendar Integration: Manage appointments and bookings with a built-in calendar tool, allowing customers to schedule meetings or consultations directly. This feature reduces scheduling friction, helps prevent missed appointments, and makes it easy to organize customer interactions.

• CRM (Customer Relationship Management): Keep track of customer information, interactions, and history with a full-featured CRM. This centralizes customer data, helping businesses build better relationships, personalize communications, and improve retention.

• Opportunities (Sales Pipeline Management): Track leads and sales opportunities to keep your team organized and focused on closing deals. The Opportunities feature offers visibility into every stage of the sales pipeline, helping you forecast revenue and prioritize high-value opportunities.

• Email Marketing: Design and send targeted email campaigns directly from the platform to nurture leads, promote services, and maintain customer engagement. With this feature, businesses can execute drip campaigns, segment audiences, and drive higher engagement rates.